I. Introduction After years of development of cable television, network more and more mature, more and more users. Cable television network with information, the computerized management becomes increasingly important. Currently, some cable TV station ledger using manual records, or use the simple form EXECL record user information. Many cable stations have been formed some simple management system, such as: cable subscriber management systems, charging systems, automated telephone answering system failure, etc.. Although these systems achieve a certain function, to a certain management purposes. However, the lack of foresight in the design of these systems as isolated islands of information one by one, the overall information management for many constraints, failed to produce an overall benefit.

2, cable TV business management system should have the characteristics of

1, for users Cable TV network is to provide high-quality cable television programs and information service industry. System should meet the users reported installation charges, complaints, basic business processing needs.

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